1

How to change your Domain DNS settings in WordPress.com to use the redIT Servers

If you have a domain name registered with WordPress.com because you used to have your website hosted with WordPress.com and are now moving to a WordPress.org site you will need to update your Domain DNS records within the WordPress.com system to use the redIT servers.

NOTE: If you are planning to migrate your domain to redIT we would still recommend that you update your DNS settings with WordPress.com first to allow for a seamless migration.

The first step in changing the DNS settings for your domain hosted with WordPress.com is to access your WordPress.com account at https://www.wordpress.com/log-in

Once you are logged into your WordPress.com account click on the ‘My Site’ button in the top left corner of the dashboard page.

Once the ‘My Site’ menu has loaded click on the ‘Manage’ menu heading and then on the ‘Domains’ menu item.

From within the ‘Site Domains’ page, you should be able to find the domain name for your website that you are looking to update the DNS settings for. At the right of the domain row are three dots click on this and from the menu that opens click on ‘Edit Settings’.

You should now click on the ‘Change your name servers & DNS records’ button from within the middle of the page.

At this stage we are only looking to update the DNS Records for your website so that your WordPress.org version now loads for your visitors. So on the next screen click on the ‘DNS Records’ option.

On the ‘DNS Records’ page, you will need for find any records that are either of the type ‘A’ or ‘CNAME’ that can be deleted.

This is done by clicking on the ‘Bin’ icon at the end of the record that you wish to remove.

You will now need to add the new DNS Records into the bottom section of the page to replace the records that have just been removed.

The rules that you will need to add are:

Type Name Points To
A @ The IPv4 Address of your redIT Shared Hosting Web Server
A www The IPv4 Address of your redIT Shared Hosting Web Server
AAAA @ The IPv6 Address of your redIT Shared Hosting Web Server
AAAA www The IPv6 Address of your redIT Shared Hosting Web Server

To get the IPv4 and IPv6 addresses you will need to log into the redIT Shared Hosting portal (FAQ Link) and from the left hand menu under the ‘WWW’ menu item click on ‘WWW-domains’

The IPv4 and IPv6 (if enabled) are split by a ‘,’ and the IPv4 address will be all numbers whereas the IPv6 address will be a mix of numbers and lower case letters.

Once you have made these changes to your records via the WordPress.com system you will need to wait for them to be updated globally. You can check these changes via the following site:

https://www.whatsmydns.net/




How to enable Lets Encrypt SSL Certificates on redIT Shared Hosting accounts.

All of our redIT Shared Web Hosting accounts have the ability to enable SSL Certificates.

If you wish to use the Free Lets Encrypt SSL Certificates this guide will show you how to enable and obtain a new Lets Encrypt SSL Certificate, which will then be automatically renewed for you by the our hosting platform for you.

This guide also assumes that you are hosting your Domain Name DNS Service with us.

To request and issue a Lets Encrypt SSL Certificate for your Shared Hosting Domain with us at redIT you will need to be logged into your redIT Hosting account which you can do by following the guide at https://faq.redit.co.uk/knowledge-base/logging-into-your-redit-hosting-account/

If you have a Certificate Authority Authorization record in your DNS Zone file you will also need to ensure that you update the record to either include the Lets Encrypt Certificate or replace your existing records. More details on this can be found in our article on CAA at https://faq.redit.co.uk/knowledge-base/how-to-add-a-certificate-authority-authorization-caa-dns-record/

Once you are logged into your redIT Hosting Control Panel from the left hand menu bar expand the “WWW” section and click on the ‘SSL Certificates‘ item.

In the main panel you should now see the ‘SSL Certificates’ page which will list any current SSL Certificates

To add a new Lets Encrypt SSL Certificate click on the ‘Lets Encrypt’ icon from the top bar. This will then take you to the SSL Certificate creation wizard.

We recommend that you click on ‘Wildcard SSL-Certificate‘ as this will then allow you to use the one single SSL Certificate for both your website and your eMail service. This will change the displayed wizard to the following.

If you have more than one domain in your account you can select the domain that you are requesting the certificate for under the ‘Domain’ drop down option.

You can also change the Key length but 4096 is the recommended key length.

You can now click on the ‘OK‘ button to continue with the request.

You will now be returned to the ‘SSL Certificates’ page where you will be able to see the status of your SSL Certificate request.

The control panel will automatically do all the work for you if your Domain Name DNS zone file is also hosted with us at redIT and depending on the work load of the Lets Encrypt system you should soon see that your SSL Certificate is issued.

You should now ensure that your SSL Certificate is in use for your web site and mail service. From the left hand menu under the ‘WWW‘ menu select ‘WWW-domains‘ and then on the main panel click on the domain name that you just requested the SSL Certificate for:

Now click on the ‘Edit‘ button from the top options.

You should see that there is a tick mark in ‘Secure connection (SSL)‘ and that the ‘SSL certificate‘ matches the name of the SSL Certificate that was issued before, if this is not the case click on the check box and select the SSL Certificate from the drop down options list and click on the ‘OK’ button.